Saturday, June 23, 2012

Causes of Failure within the Change Driver Process

On your road to Leadership and the implementation of Lean practices leading to the implementation of process changes there can be many bumps in the road.  The objective is to miss as many of these bumps or opportunities for failure as possible. Aside from the possible reasons for failure in the businesses' cultural infrastructure there are a number of reasons for the effort to fail due to causes within the process change itself.

Leading change is not a casual project - it can be costly in time, money, and even competitive advantage.  The desired business change must be carefully managed to result in a successful outcome. 

Remember: Failure is not an option!

In general, there are five common causes for failure.  These are obvious once you know them - but did you consider them before you jumped into your process changes?  Are you prepared to invest the necessary talent and time to ensure success and avoid the five things?

When you look at the five items below you will note their similarity to failures on any Project.  Think about large capital projects or the implementation of new management procedures, etc.  The five most common causes of failure within the Change Driver Process are:
  1. Poor scope or goal definition for the process change
  2. Poor definition of actions and their alignment to the stated goal(s)
  3. Poor (or wrong) participation in the teams to accomplish the goal
  4. Poor performance indicator monitoring of the results achieved
  5. Poor communication of, and access to, the necessary information to accomplish the goal
See also:
- Drivers for Organizational Innovation
- Causes of failure for Change Drivers within the business infrastructure
- Example of a corporate Quality issue and suggested leadership approach

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